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CUSTOMER SERVICE, PRIME TACTIC TO GAIN AND KEEP CUSTOMERS FOR A SUCCESSFUL BUSINESS.

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  By SUIKA PAMELA SEWOYEBA Customer service is pertinent to the growth of a businesses. It is the provision of services to customers by business operators before during and after purchase which strengthen the relationship between the buyer and seller. In the same regard any good gesture made to your customer is already a good service rendered to them, it’s applicable in both shops, workshops and financial institutions.   Suika Alphonse Kwatinyuy a master’s holder in the faculty of economic and management sciences (F.E.M.S) and a resource person states that the world is very competitive and it's very important to treasure your customers. "You need to be a helper and teacher to your customers, guiding them on how to use the product you equally need to be a therapist, empathetic, patient and positive because some customers are ill mannered yet hot tempered. Treating them otherwise will scare them away". Alphonse Kwatinyuy n notes that poor customer service will not b...
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BAMBILI: INHABITANTS ENGAGES IN HOME AND ABROAD SUPPLY OF GREENGRASSHOPPER “MINGWUIN”. The green grasshopper commonly known as “mingwuin “ is   an insect considered as a nutritious delicacy by many people in the north west, west, south , east regions of the country and abroad. The month of November and December precisely from mid-November to ending December is considered as a natural business period because of the intense “mingwuin” fall. Many capable Bambili inhabitants grasp this golden opportunity to invest heavily in the “mingwuin” business.  They spend from one hundred thousand francs and above in order to set heavy traps which will facilitate a quick catch. Those with well-constructed traps are sure of a good catch as they refile the drums up to 2 times and even 3 times for a night when there is a heavy fall. Ma Beatrice Ngum a well renounce and permanent dealer In this business said that the start was really discouraging because the fall was slow but  curen...